The Strategic Role of Business-to-Business Customer Support
Businesses buy your products to help their operations run efficiently and to meet their customers’ expectations. Whether a for-profit business, a government agency, a non-profit organization, or an educational institution, all business entities expect to attain target levels of operational performance.
Robust product features are important, but it is the added benefits of business-to-business customer support that can accelerate product use and drive optimal performance to help customers reach their full potential.
This whitepaper, produced by ServiceXRG, explores how B2B customer support organizations can:
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