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TeamSupport Customer Service Software Named a Finalist in the 2013 Temkin Group Customer Experience Vendor Excellence Awards

Written by Joanne Hathaway | Mar 26, 2013 7:08:49 AM

TeamSupport recognized as one of the top 10 customer experience vendors of the year

TeamSupport.com, the award-winning provider of cloud-based collaborative helpdesk support software, has been honored as a Finalist in the Temkin Group’s 2013 Customer Experience Vendor Excellence Awards.

TeamSupport ranked No. 9 on Temkin Group’s list of top customer experience vendors of the year. The awards recognize product and service providers that help companies improve their customer experience. A panel of five industry leaders served as judges, including reviewing the nominations and conducting client interviews.

"We had an excellent set of nominees, which really highlights the overall strength of the customer experience ecosystem” said Bruce Temkin, managing partner of Temkin Group and one of the judges.

“We are honored to be included in Temkin Group’s rankings of the best customer experience vendors on the market today,” said Robert C. Johnson, CEO of TeamSupport.com. “In today’s economy, the satisfaction of every customer counts. TeamSupport was built specifically to help service teams collaborate and communicate more effectively and serve customers better than ever.”

Added Mila D’Antonio, Editor-in-Chief of 1to1 Media who served as a judge: “The winners and finalists demonstrate a real commitment to integrating their clients’ voice of the customer data across channels, and helping their clients enable customer-focused cultures. Their customers show proven results that a focus on the customer experience can directly correlate to financial benefits.”

For details on the Temkin Group Customer Experience Vendor Excellence Awards, visit: http://experiencematters.wordpress.com/2013-cx-vendor-excellence-award/